Warranty Information

Warranty Policy

All DCI units are warranted for a period of 1 year from the date of purchase.  There is not a mileage restriction.  If we supply a replacement unit, warranty coverage is 1 year from the original purchase date, not the replacement date.

Option 1

Send the failed unit to DCI for warranty consideration and we will evaluate, repair, and return the unit to you.

Option 2

In the event that a DCI unit fails out on the road, we will overnight a replacement unit to the failed location.  You will be charged for the replacement unit until the failed unit is returned for warranty evaluation.  Credit will be issued upon validation of warranty.

Option 3

In the event that you need to purchase a replacement unit same-day, DCI will overnight a used core to the location of the replacement purchase, which will enable you to return the failed unit to us for warranty consideration.

Thank you for your understanding and cooperation.